MPS Monitor, a global leader in Software-as-a-Service (SaaS) solutions for the Managed Print Services (MPS) industry, is celebrating an unprecedented year of success. In 2024, the company achieved a 36% year-over-year revenue increase, expanded its operations into North America, and restructured its distribution model in the Americas to better serve its growing customer base. These achievements underscore MPS Monitor’s commitment to innovation, operational excellence, and delivering value to Dealers and Managed Print Providers worldwide.
Key Achievements in 2024
Exceptional Growth and Industry Impact
MPS Monitor’s 36% revenue growth in 2024 reflects a substantial increase in the adoption of its platform. The company also expanded its fleet of managed devices by 30%, solidifying its position as a trusted global leader in MPS SaaS technology. Today, MPS Monitor manages over 2.3 million devices across 75 countries, demonstrating its unmatched expertise and reach.
Throughout the year, the platform received high praise from top-tier analysts, evaluators, and industry organizations, including IDC, Keypoint Intelligence, Quocirca, and the Managed Print Services Association (MPSA). These recognitions highlight MPS Monitor’s technological excellence and its pivotal role in driving digital transformation in the print management industry.
Strengthened Presence in North America
A major milestone for its growth in 2024 was the establishment of a fully staffed North American team, including local Senior Management and Technical Implementation and Support professionals. This expansion ensures that MPS Monitor can comprehensively serve customers across all time zones. To further bolster its North American operations, MPS Monitor signed a strategic integration agreement with DXOne ERP, a leading Cloud ERP solution designed specifically for the Office Technology industry.
The new North American team and integration capabilities allow Dealers and Managed Print Providers to access tailored solutions, faster response times, and seamless platform integration—delivering significant value to customers in the region.
Restructured Distribution Channel in the Americas
To enhance its reach and support in the Americas, MPS Monitor entered into non-exclusive distribution agreements with three major players in the Imaging channel: EcoprintQ, Predictive Insight, and Katun USA. These partners will focus on driving sales and providing dedicated support resources, ensuring that Dealers and MPS providers can leverage MPS Monitor’s industry-leading platform effectively.
Benefits for North American Dealers and Managed Print Providers
MPS Monitor’s enhanced organization and distribution model in North America offer numerous advantages for Dealers and Managed Print Providers:
- Faster Response Times: Dedicated local support teams provide real-time assistance, ensuring timely and tailored solutions.
- Customized Solutions: Collaboration with established industry partners ensures a deep understanding of market dynamics, enabling the delivery of innovative, customized services.
- Streamlined Integration: Seamless integration with DXOne ERP and other top-tier solutions accelerates digital transformation and optimizes operational efficiency.
- Unmatched Security and Compliance: With ISO27001, SOC 2 Type 2, and CSA STAR Level 2 certifications, MPS Monitor sets a new standard for SaaS security and compliance in the print management space. This ensures Dealers and their customers are protected against the inherent risks of SaaS monitoring platforms.
Leadership Perspectives
“Our achievements in 2024 reflect MPS Monitor’s commitment to driving innovation and operational excellence in the Managed Print Services industry,” said Nicola De Blasi, Chief Strategy Officer at MPS Monitor. “By expanding our North American presence and partnering with key distribution players, we are better positioned than ever to meet the evolving needs of our customers worldwide. Our relentless focus on security and compliance sets us well ahead of the competition, making MPS Monitor the preferred choice for Dealers and Managed Print Providers.”
Sarah Henderson, Regional Director at MPS Monitor USA, emphasized the significance of the North American expansion: “The establishment of a North American-based team underscores our determination to offer the highest level of service and support to our customers on this continent. We look forward to strengthening relationships with our partners, enabling them to access our industry-leading platform with greater ease, and ensuring complete coverage from coast to coast.”
Looking Ahead
As MPS Monitor celebrates its record-breaking growth in 2024, the company remains focused on its mission to provide innovative solutions that empower Dealers and Managed Print Providers to achieve new levels of efficiency and development. With its expanded North American presence, enhanced distribution network, and continued emphasis on security and compliance, MPS Monitor is poised to deliver even greater value to its customers in 2025 and beyond.
