The global print industry is undergoing a significant transformation, influenced by hardware commoditization, declining print volumes, and the rise of digital transformation. In this evolving landscape, data-driven decision-making has become crucial for maintaining competitiveness and relevance. The latest report from Quocirca, entitled “Quocirca Analytics Landscape, 2024”, sheds light on several key trends shaping the Managed Print Services (MPS) landscape.
The Quocirca Analytics landscape report emphasizes the importance of analytics in driving effective MPS engagement, offering valuable insights for assessment, optimization, and monitoring capabilities, and enabling transformative services that extend beyond traditional print. Moreover, the integration with tools like Power BI can offer an additional layer of flexibility and granularity.
In the realm of security, analytics are set to be a key differentiator, with printers and MFPs handling large amounts of sensitive data. Customers demand assurance over data handling and protection, driving the need for smarter solutions. At the same time, workflow analytics hold the key to unlocking advanced efficiencies and digital transformation opportunities. Furthermore, environmental analytics empower print vendors to drive sustainability initiatives, promoting eco-friendly and cost-efficient printing practices. The next generation of data-driven solutions leverages AI and machine learning to deliver intelligent, evolving services tailored to customer environments.
MPS Monitor is at the forefront of supporting these transformative trends, helping dealers and MPS resellers build innovative services, improve customers’ experience, ensure operational efficiency, and reduce costs. As stated in the Quocirca Analytics landscape report, “in addition to the MPS Analytics dashboard, MPS Monitor has developed MPS Monitor Supplies Intelligence. This is an innovative predictive business intelligence tool, based on artificial intelligence (AI) and machine learning (ML) to help improve supplies monitoring, shipments, and analytics. […] Key features include the ability to forecast consumable needs, calculate yield gaps, and assess toner coverage. This ensures that dealers can proactively address issues and deliver enhanced value to customers.”
For further information, you can read the excerpt of the Quocirca report here.
